Trust Center
Privacy, security, and data protection
Effective date: August 25, 2026
The Blackwall Systems Trust Center collects the public policies that describe how Blackwall approaches privacy, security, customer data, retention, incident response, billing, and contractual data protection.
Privacy Policy
What information Blackwall processes, why it is processed, service providers, security, retention, and privacy rights.
Data Processing Addendum
Contractual processing terms for merchant customer data, subprocessors, confidentiality, security, deletion, and incident handling.
Security & Data Protection
Access controls, encryption, environment separation, logging, DLP, backups, change management, and security practices.
Data Retention & Deletion
Retention principles, product-data categories, Shopify privacy webhooks, deletion controls, and legal exceptions.
Incident Response
Identification, containment, investigation, remediation, recovery, notification, and post-incident review.
Terms of Service
Product use, subscriptions, Shopify Billing and direct/Stripe billing, licensing, acceptable use, and customer-data terms.
Shopify protected customer data
Blackwall's Shopify application requests protected customer data only for merchant-enabled customer-service and commerce functions. Depending on configuration, this can include customer name, email address, and shipping or billing address. Order details are disclosed to a storefront user only after the application's configured verification process succeeds.
Questions
Privacy, security, or compliance questions may be submitted through the Blackwall Systems contact form.